🎧 RGM Support

Support & Feedback

Need help with uploads, login issues, gifting, features, or reporting bugs? Contact the RGM Studio team below.

🐞

Report Bugs

  • Play count or leaderboard looks off
  • Upload fails or hangs
  • Gifting / coin balance problems
  • Live room / Beams bugs
  • Profile, banner, or cover art issues

🔐

Login Help

  • Password reset trouble
  • Account access lost
  • Verification / badge issues

🎵

Upload Issues

  • MP3 / WAV upload troubleshooting
  • Cover art won't accept
  • Tips for mobile uploads (iOS / Android)

💡

Feature Suggestions

  • Ideas for new tools or rails
  • Improvements to existing features
  • Beta improvement requests

🧪 Beta Tester Feedback

RGM Studio is currently in active beta development. Your feedback helps shape the future of the platform. Every ticket lands directly on the founder's dashboard.

❓ FAQ

▶ Plays = real listener plays only. 🏆 Reach = promotional exposure (RGM-driven boost + floor). 👁 Impressions = estimated discovery visibility (Reach × 8). These are three separate metrics — we never combine them into one number so your analytics stay honest.

📧 Contact

Prefer email? Reach the team directly at:

We read every message and aim to respond within 48 hours.

📝 Send us feedback

All fields except screenshot are required. We read every submission.

RGM Studio · Beta · Built with love for artists